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It’s no secret that towing in Provo has become a huge issue, specifically with companies like University Parking Enforcement (UPE). In a recent attempt to deal with all the bad media, the CEO of UPE met with Provo Mayor John Curtis and Deputy Mayor Norman to present what they call the customers “Bill of Rights.”  What exactly does this new piece of paper do to make your life better? From the official UPE blog:

Progress is being made to positively influence the towing industry resulting in a better experience for patrons.  UPE is dedicated to this process and is instituting a customer “Bill of Rights” to inform customers of their legal rights concerning non-consent towing laws.

University Parking Enforcement Bill of Rights

This piece of paper will help change Situation 1 into Situation 2:

SITUATION 1: You parked your car in a deserted Provo parking lot for 30 minutes on a Sunday evening only for you to come back and find you were a victim of predatory parking. Your car is gone and after making the trip over to the impound lot, you get screwed by finding out you have to pay an outrageous fee for not reading a sign that was strategically hidden in the parking lot.

SITUATION 2: You parked your car in a deserted Provo parking lot for 30 minutes on a Sunday evening only for you to come back and find you were a victim of predatory parking. Your car is gone and after making the trip over to the impound lot, you get screwed by finding out you have to pay an outrageous fee for not reading a sign that was strategically hidden in the parking lot. However, it’s OK because the friendly staff will then hand you a piece of paper stating they have the legal right to screw you.

This new “Bill of Rights” will in no way make your life in Provo any better and was a desperate PR move by UPE. I hope the Mayor doesn’t accept this as a win over predatory parking. The battle to fix this problem is far from over and we need more work to be done to fix it.

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